Support

Something wrong with your card, your subscription, or your account? We read every message.

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We never ask for your password, a photo of you, or payment details by email.

Behind Pro is $3.99 a week, auto-renewing, billed by Apple. The full terms are on the Terms of Use page.
Cancel or change your plan in the Settings app: your name → Subscriptions → Behind. In Behind: settings → manage subscription. Deleting the app does not cancel it.
Restore a purchase on a new phone: open the pay wall and tap restore purchase. Your subscription belongs to your Apple Account.
Refunds are handled by Apple at reportaproblem.apple.com.

A tile says self-reported. It rests on something you told us. Tap it: where a way exists to verify it — a face scan, a Screen Time screenshot, a resume or your LinkedIn, a connected account — the tile tells you.
Your number moved without you doing anything. Your rank is against everyone worldwide your age and gender, and it is refined as more people are scored. The history sheet shows six weeks.
Re-scoring opens on a schedule once your card is unlocked; settings shows when.

Delete your account in the app: settings → delete account. Your card, answers and invites are erased at once.
Your face scan never leaves your phone. Only a single number is sent. See the Privacy Policy.
Privacy requests — a copy of your data, a correction, or anything in the Privacy Policy: write to support@getbehind.app from the email on your account.